Terms & Conditions
Acceptance of the Terms
By accessing or using VibroBet Casino (hereafter referred to as “the Platform”), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use the Platform.
Eligibility Requirements
To use our services, you must meet certain eligibility criteria. This includes:
Account Registration Rules
One-Account-Per-User Policies
Each player is permitted to maintain only one account. Creating multiple accounts is strictly prohibited and may result in account suspension or closure.
Identity Verification and KYC
To verify your identity, you are required to complete a Know Your Customer (KYC) process, which entails providing valid identification and proof of address. This process must be completed prior to your first withdrawal.
Account Accuracy Obligations
You agree to provide accurate, current, and complete information during the registration process. It is your responsibility to keep your account information up to date.
Account Security Responsibilities
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of any unauthorized use of your account or any other breach of security.
Login Credentials and Password Protection
You must protect your login credentials and ensure that no one else has access to your account. The Platform will not be liable for any loss or damage arising from your failure to comply with this security obligation.
Restricted Behaviour and Prohibited Activities
You agree not to:
Multi-Accounting and Fraud Prevention
We reserve the right to investigate any suspected multi-accounting or fraudulent activity. Should we identify such actions, we may suspend or close all associated accounts.
Bonus and Promotion Rules
Bonuses and promotions are subject to specific terms and conditions, including:
Deposits and Withdrawals
Verification Before Withdrawals
Funds can only be withdrawn after successful identity verification. Your account must fully comply with KYC regulations before processing withdrawals.
Processing and Review Procedures
Withdrawal requests are typically processed within a specified time frame, depending on your selected payment method. We aim to review all requests promptly, but processing times may vary.
Responsible Gambling Expectations
We prioritize responsible gambling. Players are encouraged to set limits on gameplay and deposits. If you feel you may have a gambling problem, we provide options for self-exclusion and necessary support links.
Self-Exclusion and Account Restrictions
You may choose to self-exclude from gaming activities for a specific period. Once self-excluded, your account will be restricted from accessing the Platform or making deposits.
Game Fairness and RNG Systems
All games on the Platform use Random Number Generators (RNG) certified by independent testing agencies. We are committed to providing a fair gaming experience for all players.
Technical Interruptions or Voided Gameplay
Technical interruptions may occur during gameplay, and the Platform is not liable for any losses incurred due to such interruptions. Should a game session be disrupted, please reach out to customer support for assistance.
Suspension or Closure of Accounts
We reserve the right to suspend or close your account at our discretion, particularly in cases of suspected fraud, violation of these terms, or other regulatory obligations.
Intellectual Property and Platform Ownership
All content on the Platform, including but not limited to graphics, logos, and software, is owned by us or licensed to us. You are prohibited from using our intellectual property without prior written consent.
Limitation of Liability
The Platform is not liable for any indirect, incidental, or consequential damages arising from your use of our services or any inability to access the Platform.
Modification of Terms
We may amend these Terms & Conditions at any time. You will be notified of any changes, and continued use of the Platform will signify your acceptance of the updated terms.
Contact or Support Guidance
For any questions or concerns regarding these Terms & Conditions or our services, please contact our customer support team through the available channels.
Applicable Licensing or Regulatory Oversight
The Platform operates under a license issued by Curaçao eGaming. By using our services, you agree to comply with the regulations set forth in this jurisdiction and acknowledge its application to your use of the Platform.